Shipping and payment
Shipping
The price for shipping within the Czech Republic is 12 EUR for payment by bank transfer, for payment on delivery, the delivery fee + 2 EUR is added.
For orders over 410 EUR, the shipping is free (only the delivery fee + 2 EUR).
We use different shipping services to send individual pillars according to the specific size of the shipment.
When ordering multiple rain pillars (5+), the cartons are stored on a pallet. The pallet shipping fee is then 83 EUR. This amount is valid for shipping to Slovakia.
Payment
You can pay for your order:
- Cash on delivery
- By payment in advance to a bank account
Online card payment and fast bank transfer is arranged for us by ComGate Payments, a.s. https://www.comgate.cz/cz/platebni-brana
Information about payment methods - card payments and bank payment buttons with a basic explanation of the payment process can be found here:
https://help.comgate.cz/v1/docs/cs/platby-kartou
https://help.comgate.cz/docs/bankovni-prevody
Contact information for ComGate Payments, Inc. including phone number and email address for any complaints or payment inquiries:
ComGate Payments, Inc.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267